These Terms of Service set out the rules for using the AWSA website at awsa.net and for buying our home-gym education and online coaching services. Please read them carefully. They explain what you can expect from us, what we expect from you, how payments, cancellations and refunds work, and the limits of our responsibility.
event Last updated: October 2, 2026
1. Acceptance of These Terms
These Terms of Service ("Terms") form a legally binding agreement between you and AWSA ("AWSA", "we", "us" or "our"). They apply to your use of our website at https://awsa.net (the "Website"), our free articles and training tools, our newsletter, and any paid services you buy from us (together, the "Services").
By accessing the Website or using the Services, you confirm that you have read, understood and agree to these Terms, as well as our Privacy Policy, Cookie Policy and Health, Fitness & Content Disclaimer, which form part of these Terms. If you do not agree, please do not use the Website or Services.
2. Eligibility
You must be at least 18 years old and able to enter into a binding contract to buy or use our paid Services. By purchasing a Service, you confirm that you meet these requirements. Our Website is intended for adults and is not directed at children.
If you buy a Service for another adult, such as a gift, they must also agree to these Terms.
3. Description of Our Services
AWSA provides online home-gym education and remote coaching. We do not operate a physical gym, and all paid Services are delivered online, by video call, email or digital documents. Our current paid Services, described in detail on our Services page, include:
| Service | Type | What it includes |
|---|---|---|
| Home Gym Design Consultation | One-time | 60-minute video call, layout plan and shopping list by budget |
| Custom 12-Week Training Program | One-time digital program | A training plan built around your goals, schedule and equipment |
| 1-on-1 Online Coaching | Monthly subscription | Ongoing programming, check-ins and adjustments |
| Nutrition & Meal Planning | One-time digital plan | General nutrition guidance and meal planning for healthy adults |
| Equipment Buying Guide & Budget Build | One-time digital guide | Equipment recommendations matched to your space and budget |
| Mobility & Recovery Program | One-time digital program | A structured mobility and recovery routine |
Prices and details are shown on the Services page and confirmed in your invoice. We may change or discontinue Services, but not a Service you have already paid for. Our free articles and tools are general education, not personalized advice.
4. Health and Safety Acknowledgment
By using our Services, you acknowledge and agree that:
- Exercise carries an inherent risk of injury, and you participate voluntarily and at your own risk;
- You are responsible for deciding whether you can safely perform an exercise and for seeking medical clearance;
- You will give accurate information about your health and injuries and tell us about changes;
- You will stop exercising and seek medical help if you notice pain, dizziness, chest discomfort or other warning signs;
- You are responsible for the safe setup and use of your own equipment and space; and
- Results vary from person to person and we do not guarantee any specific outcome.
Please read our full Health, Fitness & Content Disclaimer, which forms part of these Terms.
5. Client Information and Communications
We do not currently offer user accounts or logins on the Website. When you buy a Service, we communicate with you using the contact details you provide, usually by email and video call. You agree to:
- Provide accurate and complete information, including on any intake questionnaire;
- Keep your contact details up to date;
- Keep private links, documents and video call details confidential; and
- Tell us promptly if someone else gains access to your program materials.
We may contact you about scheduling, delivery and invoices for your Service. These service messages are not marketing. We only send our newsletter if you subscribe, and you can unsubscribe anytime.
6. Ordering and Payment
6.1 How ordering works
To buy a Service, contact us through our Contact page or by email. We confirm your needs, often in a short consultation, then send an invoice or secure payment link. A contract is formed when we confirm your order and you pay.
6.2 Prices
Prices are listed in US dollars unless stated otherwise, and your invoice shows the final price including any taxes. Price changes do not affect paid orders. For monthly coaching, we give at least 30 days' notice of price changes, and you may cancel before they take effect.
6.3 Payment
Payments are processed by a third-party payment processor; we never see or store your full card details. You confirm you are authorized to use your payment method. One-time Services are paid before work begins, and monthly coaching is billed in advance each cycle.
6.4 Late or failed payments
If a payment fails, we may pause the Service until it is received, after telling you and giving you a reasonable chance to pay.
7. Cancellation, Rescheduling and Refunds
We want you to be happy with our Services. Our cancellation and refund rules are summarized below.
| Service type | Rescheduling or cancellation | Refunds |
|---|---|---|
| Consultations and video calls (for example, the Home Gym Design Consultation) | You may reschedule free of charge with at least 24 hours' notice before the scheduled start time | Missed sessions or changes with less than 24 hours' notice may be treated as delivered. We will consider exceptions for genuine emergencies. |
| Digital programs and plans (training program, nutrition plan, equipment guide, mobility program) | You may cancel at any time before delivery | Full refund if you request it within 14 days of purchase and the program has not yet been delivered. Once a personalized program has been delivered, it is non-refundable, except as required by law. |
| 1-on-1 Online Coaching (monthly) | You may cancel at any time. Cancellation takes effect at the start of your next billing cycle. | You keep access to coaching until the end of the month you have paid for. We do not provide partial refunds for unused time in the current cycle. |
To reschedule, cancel or request a refund, email [email protected] with your name and invoice number. Approved refunds are issued to the original payment method, usually within 10 business days, although the time it takes to appear on your statement depends on your payment provider.
If we cannot deliver a Service you have paid for, for example because of illness or circumstances outside our control, we will offer you a new date or a full refund for the undelivered part.
8. Intellectual Property and License
8.1 Our content
All content on the Website and in our Services, including articles, graphics, logos, tools, workout plans and guides, is owned by AWSA or our licensors and protected by intellectual property laws. The AWSA name and logo are our trademarks.
8.2 Your license to use programs
When you buy a program, plan or guide, we grant you a limited, personal, non-exclusive, non-transferable and revocable license to use it for your own personal, non-commercial training. You may download and print a copy for your own use. You may not:
- Copy, share, resell, sublicense, publish or distribute the program, in whole or in part;
- Use the program to coach or train other people, or as part of a commercial service;
- Remove any copyright or ownership notices; or
- Present the program or any of our content as your own work.
8.3 Website content
You may read and share links to our free articles and quote short excerpts with credit to AWSA and a link. Other uses, such as copying entire articles, need our written permission.
9. Acceptable Use
When using the Website or Services, you agree not to:
- Break any applicable law or regulation, or encourage others to do so;
- Submit false, misleading or someone else's personal information;
- Send spam, unsolicited marketing or automated messages through our contact form;
- Attempt to gain unauthorized access to the Website, our systems or other people's information;
- Introduce viruses, malware or any harmful code, or interfere with the Website's security or operation;
- Scrape, crawl or harvest content or data from the Website using automated tools, except for standard search engine indexing;
- Harass, abuse, threaten or behave disrespectfully toward our coaches or staff; or
- Record video calls without the consent of everyone taking part.
We may suspend or end your access to the Website or Services if you breach these rules.
10. Your Content and Feedback
You keep ownership of materials you send us, such as messages, workout logs, progress photos or questionnaire answers ("Your Content"). You grant us a limited license to use Your Content only to provide the Services, as described in our Privacy Policy. We will never publish Your Content, including progress photos or results, without your explicit written permission. You confirm you have the right to share it.
If you send us suggestions or feedback, we may use it to improve our Services without obligation to you, and will not name you without permission.
11. Third-Party Content and Services
The Website may include content from third parties, such as click-to-load YouTube videos, and our Services may rely on third-party tools, such as a payment processor or video call platform. We are not responsible for third-party content, products, services or policies, and your use of them is subject to their own terms. Any mention of equipment brands or products is for information only and is not a guarantee of their quality or safety. See our Disclaimer for more information.
12. Disclaimer of Warranties
We provide our Services with reasonable care and skill. However, to the fullest extent permitted by law, the Website, its content and the free tools are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement.
In particular, we do not warrant that:
- The Website will be available at all times or free from errors, bugs or viruses;
- Calculators and tools, such as the BMI or calorie calculators, will give results that are accurate for your individual circumstances; or
- Any Service will produce a particular fitness, health, body composition or performance result.
Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.
13. Limitation of Liability
To the fullest extent permitted by law:
- AWSA will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising out of or related to your use of the Website or Services;
- AWSA will not be liable for any injury, illness or loss resulting from your failure to follow safety guidance, seek medical advice, disclose relevant health information or use equipment safely; and
- Our total liability to you for any claim arising out of or related to these Terms or the Services will not exceed the total amount you paid us for the Service giving rise to the claim in the 12 months before the claim arose, or US $100 if you have not paid us anything.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by law. If you are a consumer in the UK or EU, you also keep your statutory rights in relation to services that are not provided with reasonable care and skill.
14. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless AWSA and its coaches and representatives from any claims, damages, losses and expenses, including reasonable legal fees, arising out of your breach of these Terms, your misuse of the Website or Services, your violation of any law or third-party rights, or any inaccurate information you provide to us. This does not apply to the extent the claim is caused by our own negligence or misconduct.
15. Suspension and Termination
You may stop using the Website at any time and cancel Services as described in Section 7.
We may suspend or end your access to the Website or Services, with notice where reasonably possible, if you seriously or repeatedly breach these Terms, fail to pay amounts due, behave abusively toward our team, or if we reasonably believe that continuing to coach you would put your health at risk without appropriate medical clearance. If we end a paid Service for reasons that are not your fault, we will refund the undelivered portion.
Sections that by their nature should survive termination, such as intellectual property, disclaimers and limitation of liability, will continue to apply.
16. Governing Law and Dispute Resolution
Informal resolution first. If you have a concern or dispute, please contact us at [email protected] before taking any formal action. Describe the issue and what you would like us to do. We will respond promptly and work with you in good faith to resolve the matter within 30 days.
Governing law. If a dispute cannot be resolved informally, these Terms and any dispute arising from them will be governed by the laws of the jurisdiction in which AWSA operates, without regard to conflict-of-law rules. Any dispute will be brought before the competent courts of that jurisdiction.
Consumer rights. If you are a consumer, nothing in this section deprives you of the protection of the mandatory laws of the country where you live, and you may also be able to bring proceedings in the courts of your home country.
17. Changes to These Terms
We may update these Terms to reflect changes in our Services or the law, and will update the "Last updated" date above. For significant changes, we will tell active clients, such as by email, beforehand. The Terms in force when you ordered apply to that order. Continuing to use the Website or Services after changes means you accept them.
18. Severability and Waiver
If any part of these Terms is found to be invalid, illegal or unenforceable, that part will be limited or removed to the minimum extent necessary, and the rest of the Terms will continue in full force. If we do not enforce any right or provision of these Terms right away, that does not mean we have waived it.
19. Entire Agreement and Assignment
These Terms, together with our Privacy Policy, Cookie Policy, Disclaimer and any invoice or written confirmation for a specific Service, make up the entire agreement between you and AWSA about the Website and Services. They replace any earlier agreements or understandings on the same subject. If there is a conflict between these Terms and a specific written agreement for a Service, the specific agreement will apply.
You may not transfer your rights under these Terms without our written consent. We may transfer ours, for example in a business sale, and will tell you; your rights will not be reduced.
20. Contact Us
If you have any questions about these Terms, our Services or an order, please contact us:
- General questions, orders and cancellations: [email protected]
- Privacy questions: [email protected]
- Contact form: available on our Contact page
You can also find answers to common questions on our FAQ page.